If you have any questions or remarks, please contact our customer experience department (firstname.lastname@example.org).
What kind of personal data do we collect on our website?
Registration or information requests through our website
When you register yourself in order to buy products or when you wish to receive information from our company, you can fill in a form on our website or send us an e-mail with your request for information.
In the form on our website we ask you to provide the following (personal) data for providing our services:
First and last name
We may combine the information you have provided with other information we have collected about you, both online and offline, including, for example, your purchase history, your address.
Automatically generated data
A cookie is a small file that is sent along with pages of a website and stored by your browser on the hard disk of your computer. For example, cookie-related techniques are the use of fingerprints and scripts. With this data, sometimes personal data is stored or consulted. On the basis of this information, you can be recognized on a later visit.
For which purpose and on which basis do we process the personal data?
We process personal data received from you, as laid out in article 2.1 (Registration or information requests through our website), for the following purposes:
to fulfill our obligations with respect to the agreement for the sale of goods (for example for shipping and invoicing the ordered goods) or requested services including invoicing;
to contact you (by phone or by e-mail), to provide our services and to answer your questions or remarks and/or provide you with the requested information or advice;
to secure your account and order information;
to secure our business goals.